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Monday, September 29, 2008

Ind. Gov't. - "Utah Tops 2008 Digital States Survey"

So reads the headline to this Sept. 16th story by Steve Towns in Government Technology. The report begins:

Utah topped the Center for Digital Government's 2008 Digital States Survey after delivering the clearest evidence yet that electronic delivery of government services has matured.

To reduce energy costs and carbon emissions, Utah Gov. Jon Huntsman Jr. announced in June that most state offices would be closed on Fridays. With more than 800 state government services online -- many boasting high user adoption rates -- Utah could close physical offices statewide without inconveniencing citizens.

Paul Taylor, chief strategy officer for the center and a member of the Digital States judging panel, said Utah's move signals a tipping point for electronic government services.

"Utah demonstrates that you can close offices on a normal office day, and people can still conduct real business with their government," said Taylor. "This is what the ATM did for the banking industry. It reduced branch hours, but cash was still available. Ten years later, we're reducing government office hours, but government's still available."

What about Indiana? It is hard to tell, because the announcement lists only the top 31 states (including 6 ties), and does not mention Indiana. The report itself is not yet available.

[Thanks to Indiana Daily Insight for the tip.]

Posted by Marcia Oddi on September 29, 2008 07:19 AM
Posted to Indiana Government