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Sunday, April 08, 2012

Ind. Gov't. - More on "Daniels legacy on line with Ind.'s $205M tax error" - metrics and accountability

"Expect more explaining from the state on revenue" ius the heading to Maureen Hayden's CNHI story today, here appearing in the New Albany News & Tribune. The story concludes:

[T]here may be more revelations about the state revenue department in the months to come. Daniels, backing off on his initial resistance to an outside auditor, has now ordered an independent look at how the department keeps it books.

Ed Feigenbaum, the well-respected publisher of the Indiana Legislative Insight newsletter, reported in a recent issue that state auditors have already found other problems in the department that have yet to be widely revealed.

Feigenbaum reported the staff at the State Board of Accounts found the Department of Revenue was unable to account for all the payments that make up a $47 million balance in a collections fund. They also found that the DOR duplicated, overstated or understated revenues in other accounts.

Those problems may not come close to the half-billion dollar blunders that have been publicly reported so far. But as Daniels himself has often preached, every tax dollar needs to be accounted for by the collectors and spenders of those tax dollars. This story isn’t over yet.

ILB: Recalling the governor's strong push for "metrics" and accountability when he entered office in 2005, the ILB located this entry from Aug. 19, 2005:
Ind. Gov't. - Governor Daniels releases 6-month progress report

Here is a link to the Governor's press release. Here is a direct link to the 61-page report itself.

The 2-page report on IDEM begins on page 26 of the pdf document (or the page numbered "23" in the document itself).

This link leads to a 31-page document titled "Agency Performance Metrics."

Unfortunately, the links to the 61-page, 6-month progress report and to the 31-page document on performance metrics no longer are operative. (Maintaining documents for permanent public access might be a good goal to measure, just sayin')

But the Aug. 19, 2005 press release is still available. It begins:

INDIANAPOLIS (August 19, 2005) – Governor Mitch Daniels issued a six-month performance report for state government today that establishes goals for accountability for 30 of the largest state agencies and identifies savings of more than $150 million achieved or under way. The report, the first of its kind to provide detailed information to Hoosiers about how state government is performing, also summarizes discoveries, successes and shortcomings by agency.

This is the first time Indiana state government has created a mechanism to measure and report on agency performance and results. * * *

“Government is not a business, but it can be run in a more businesslike fashion,” said Daniels. “Being clear about objectives, measuring concrete progress toward them, and insisting upon results and performance is essential to using taxpayer dollars well.”

Metrics have been set for 30 agencies, with measurements for core mission areas categorized as red, yellow or green, with green representing superior performance, yellow for needs improvement, and red for unsatisfactory performance. In the first report, more than 85 percent of the measures fall into the red or yellow areas. All executive branch agencies will have performance goals by June 2006.

“There may be some areas where it will take years and years to turn the corner. True reform takes years, and we will continue to provide these reports periodically pursuant to our commitment to better government and greater accountability,” said the governor.

Posted by Marcia Oddi on April 8, 2012 05:29 PM
Posted to Indiana Government