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Saturday, August 17, 2013

Ind. Gov't. - "Kentucky opens customer call center for health insurance exchange"

A story yesterday by Mike Wynn in the Louisville Courier Journal begins:

LEXINGTON, KY. — Kentuckians without insurance can call a new customer service center for information on obtaining health care coverage under the federal Affordable Care Act, known as Obamacare.

Gov. Steve Beshear announced Friday that the state has contracted with Xerox to open a call center in Lexington, providing about 60 representatives who can help people navigate Kentucky’s new health insurance exchange and the online application process. The center is expected to have around 100 representatives when open enrollment begins Oct. 1.

Beshear said signing up for insurance could be a “daunting experience” for many and that the call center will play a critical role in the exchange’s success.

“I’m proud that we are leading the way as one of the first states to reach this stage of implementation,” he said.

Posted by Marcia Oddi on August 17, 2013 11:18 AM
Posted to Indiana Government