Wednesday, September 04, 2013
Ind. Courts - Still more on: Indiana courts imposes anti-robot/CAPTCHA verification requirement on the public
- From an attorney:
When it rolled out I thought, My God, a government service that works. But now that the robot numbers require multiple entries, the speed and “user friendly” aspects of the system are history. What seemed a dream solution for all lawyers in case and information management has now turned into a boat anchor in less than a month.
Also, "voice function" doesn't match number. Classic case of breaking something that didn't need fixing.
- From a journalist:
I agree with the reporter who complained to the Law Blog. This is an unneeded nuisance and doubles the time of every search. Worse, you have to go thru this nonsense with every single search, even if you use the back button after getting your search results.
I saw the official comment that “we had to add it because of data mining.”
The proper response to that seems, “So what?” Data mining is the purpose of Odyssey, or so we’re told, whether someone is mining for a single nugget or the motherlode. Shouldn’t matter. The problem would appear to my untrained eye to be a lack of capacity to handle a certain volume of requests.
Put another way, JTAC created a system with public funds, allowed everyone to use it for a while to see how useful it could be, then intentionally crippled the public's access to it, making the system impossible to use for any real work.
Posted by Marcia Oddi on September 4, 2013 02:19 PM
Posted to Indiana Courts