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Monday, May 11, 2015

Ind. Gov't. - BMV problems may be even worse than the worst we have heard before

That is the conclusion of this independent 39-page audit of the Bureau of Motor Vehicles, dated May 11th, released by the BMV. The observations and recommendations begin on p. 7 and begin by pointing to problems that underpin the compliance issues:

But that is just the start. Tim Evans and Tony Cook of the Indianapolis Star have a preliminary story that begins:
An outside audit of the Indiana Bureau of Motor Vehicles released today revealed a sweeping lack of oversight and accountability in the wake of a long string of internal problems, including the overcharging of motorists by at least $60 million.

The report prepared by accounting firm BDK reinforced a host of systemic shortcomings and failures uncovered by a lawsuit and an Indianapolis Star investigation over the past year. * * *

The report was released and new changes announced less than two months after an Indianapolis Star investigation revealed agency officials knew for years they were likely gouging Hoosier motorists with tens of millions of dollars in excessive and illegal fees for driver's licenses and other services.

But those officials chose to ignore or cover up the overcharges rather than refund the extra money and adjust to significant budget losses, The Star found. The investigation also revealed many of the other shortcomings found in the BDK report.

The agency, which was targeted by two class action lawsuits focused on the overcharges, has so far agreed to return more than $60 million to motorists.

Posted by Marcia Oddi on May 11, 2015 01:20 PM
Posted to Indiana Government